How to excite your customers to keep coming back to your website or mobile app every day

EGN invites you to join EGN Cross Functional Virtual: How to excite your customers to keep coming back to your website or mobile app every day by Edwin Lee

Date and time: Thursday, October 28, 2021. Networking at 8am. Interactive workshop at 8.30am – 09.55am.

How to excite your customers to keep coming back to your website or mobile app every day by Edwin Lee

Ever wondered how the big online retailers like Lazada, Shopee, etc are so successful in getting customers to keep using their apps daily (sometimes multiple times a day) and hearing their online registers go Ka-Ching! Ka-Ching!?

The secret lies in asking this seemingly unrelated question: “Why do kids (and even adults!) get obsessed with playing e-games, and even skip meals to play the next levels?” Come join us to discover how you can achieve better customer engagement and higher total customer lifetime value by designing your app to function like a game.

About the speaker: Edwin Lee

Edwin has been playing around with computers since he was a kid. His hobby is his business and technology remains his passion as he build teams who listen to clients share their business problems and we architect digital technology solutions that solve these problems. At Focus, we say “We take care of the complexities of digital technology so our customers can focus on growing their business.”

Prior to becoming an owner and CEO of Focus Digitech, he had the good honour of working with Accenture, Avanade, HP and DXC Technology, and had the good fortune of having working experience in North America and Asia Pacific. He is also the published author of 2 books and aspire to publish a book each year.

Agenda:
08.00 AM: Networking/ Registration
08.30 AM: Webinar start. EGN introductions and speaker introduction
08.35 AM: How to excite your customers to keep coming back to your website or mobile app every day by Edwin Lee
09.35 AM: Q & A and key takeaways
09.55 AM: Meeting end

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